Last updated September 5, 2017.
What information do we collect?
Polaroid.com gathers information to learn about our customers and persons that register for an account on Polaroid.com as well as to assist us in personalizing and improving your experience at Polaroid.com. We gather the following types of information:
User Provided Information: We obtain and store the information that you enter on Polaroid.com or provide to us in another way. For example, you may be asked to provide your name, address, phone numbers, email address, social network affiliations and login information, preferences, demographic information, credit card numbers, and details and other personal information. We may ask you about your buying preferences, economic status and age. You have the right not to provide us with certain information; however, that may limit your ability to fully utilize the benefits of Polaroid.com. We use the information that you provide for such purposes as building a social community, personalizing your visits to Polaroid.com, improving Polaroid.com, communicating with you (including without limitation telling you about products and services that may be of interest to you) and responding to your comments, questions, or product orders. Keep in mind that you provide such information when you register as a member, search, buy, bid, register a product, post, participate in a contest or questionnaire, or communicate with customer service.
Information from Email Communications: We may use a third party vendor to conduct email marketing. We (or our third party vendor) may track whether or not you open our emails so that we can tailor our emails for what interests you. We (or our third party vendor) also use your email information to determine whether we already send you messages so that we do not send you multiple emails. If you do not want to receive information from Polaroid.com, you may decline to receive it (or "opt out") when you provide personal information to Polaroid, or you may visit http://www.polaroid.com and update your account.
Automated Information / Cookies: We obtain and store certain types of information each time you access Polaroid.com. We use "cookies" to assist us in remembering important information about you so that Polaroid.com's operation is more convenient for you. See below for a detailed description about "cookies." In addition, when you access Polaroid.com, our servers automatically record information that your browser sends whenever you visit a website. This may include information such as your web request, your interaction with a service, internet protocol (IP) address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser or your account.
Third Party Information: We sometimes obtain information about you from other sources to supplement the information provided by you. For example, we receive updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your future purchases; account information, purchase and redemption information, and information about your interaction from some merchants with which we partner or for which we provide other services; and credit history and information from credit reporting firms, which we use to help prevent fraud and to assist us evaluating our customers. In addition, when you link your Polaroid.com account to other social networks, we store authentication tokens for each social network that you link to Polaroid.com. You can manage and revoke access to Polaroid.com through each social network that you link to Poalroid.com. You should be aware of the specific privacy policies and terms of service for each social network with which you link to your Polaroid.com account. Those are not part of Polaroid.com.
What are cookies?
Cookies are computer generated identifiers transferred to your computer's hard drive through your web browser. Cookies allow our computer systems to recognize you and facilitate the most efficient use of Polaroid.com's services, including order placement, promotion activation, and wish lists.
What information do we share?
We share your information only as described below:
Third-Party Service Providers: We work with other companies and individuals to perform business functions on our behalf. These third parties may have access to personal information needed to perform these functions, but generally are not authorized to use it for purposes beyond their engagement or transmit it beyond their usage.
Promotions: From time to time we may send offers for products and services that may be of interest to selected groups of Polaroid.com customers on behalf of other businesses. When we do this, we generally do not give that business your personal information. However, in some circumstances we may do so. If you do not want to receive these types of offers from Polaroid.com, please adjust your preferences in your account.
Legal Protection: It may become necessary for us to release account and other personal information if we believe the release is necessary or required for us to (i) satisfy any applicable law, regulation, legal process or enforceable governmental request; (ii) enforce our Terms and Conditions or other policies or agreements; (iii) detect, prevent, or otherwise address fraud, security or technical issues; or (iv) protect the rights, property or safety of Polaroid.com, our owners, service providers, licensees, users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Third Parties Links and Advertisements
How secure is my information?
To prevent unauthorized access, disclosure, or improper use of your personal information, we have established reasonable physical, technical, and administrative safeguards to protect the personal information we collect. For example, all order related personally identifiable information is stored in secure facilities adhering to Payment Card Industry Data Security Standards (PCIDSS). Your order and purchase information is protected during its transmission by use of industry standard SSL (Secure Socket Layer) encryption, which encrypts your information.
Our order confirmation system will only reveal the last four digits of your credit card number and expiration date. However, we must transmit the entire credit card number to the appropriate credit card company during order processing.
Although we take reasonable steps to safeguard personal information, no practices are 100% immune, and we can't guarantee the security of information. Outages, attacks, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time. You must protect against unauthorized access to your account, password, computer and other important information. We strongly recommend that you log off each time you finish using a shared computer.
How do I access my information?
Polaroid.com allows you the right to view certain information about your account and your interactions with Polaroid.com, and you are allowed to update certain information from time to time. Please follow the My Account link for more information.
Are children permitted to use Polaroid.com?
Polaroid.com is not targeted toward, nor intended for use by anyone under the age of 13. By using Polaroid.com you represent and warrant that you are 13 years of age or older. If you are not at least 13 years of age, do not use, access, or register for an account on Polaroid.com. We reserve the right to terminate your membership in the event we become aware that you are under the age of 13. If you are under the age of 18, you may only make payments on Polaroid.com with the direct supervision and approval of your parent or legal guardian. You should review our Terms and Conditions with your parent or legal guardian before you make any purchases to be sure you understand them. In addition, you and your parent or legal guardian should review and understand the terms and conditions applicable to the shopping areas of Polaroid.com, found here.
What about updates?
Notice to California Customers - Your California Privacy Rights
Under California Civil Code Section 1798.83, individual customers who reside in California and who have an existing business relationship with us may request information about our disclosure of certain categories of personal information to third parties for the third parties’ direct marketing purposes. To make such a request, send an email to with the subject heading “California Privacy Rights.” In your request, please attest to the fact that you are a California resident and provide a current California address for our response. Please be aware that not all information sharing is covered by the California privacy rights requirements and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year. [We reserve the right not to respond to requests submitted to addresses other than the email address specified in this paragraph].
Reporting a Privacy Violation
We want you to feel safe when you're on Polaroid.com, which is why we encourage you to let us know if content on the site violates your privacy or sense of safety. If any content contains your personal information without consent, including your image, name or other identifying information, you can flag it as inappropriate and we will review the content or you may contact us by email at PrivacyConcern@polaroid.com and we will review the content.